Shipping

We want every order to reach you safely, accurately, and on time. To ensure this, Taoinstant maintains long-term partnerships with various international logistics providers and offers free standard shipping to most countries and regions worldwide, providing you with a convenient and worry-free shopping experience.


How We Process Your Orders

Order processing begins immediately after payment is completed. Typically, we review and arrange shipment for orders within 1–2 business days (Monday through Friday, excluding public holidays).
Once your order has shipped, you will receive a confirmation email containing tracking information so you can monitor the delivery status.
Processing times may be slightly extended during peak periods or special promotional events, but we always strive to expedite the processing of every order.


Free Standard Shipping

Taoinstant offers free standard shipping to most countries and regions worldwide.
Free shipping may not be available—or additional shipping fees may apply—for certain remote areas, special addresses, or locations subject to local logistics policy restrictions. We will notify you promptly if any such special circumstances arise before processing your order.


Delivery Times

Delivery times vary depending on the destination country or region and local logistics conditions.
  • Order processing time: 1–2 business days
  • Standard shipping time: 7–14 business days
Please note that weekends and public holidays are not included in processing or shipping timeframes.
Delivery may be delayed due to factors such as weather, customs clearance, international transit, public holidays, or other force majeure events; we appreciate your understanding.


International Orders

During international shipping, some countries may impose import duties, VAT, or other customs clearance fees.
These fees are charged by local customs authorities or relevant agencies; they are not included in your Taoinstant order total and are your responsibility to pay.
To ensure smooth delivery, please provide complete and accurate shipping details—including contact information and a valid address—when placing your order.


Shipping Information

To ensure successful delivery, please accurately provide the following information when placing your order:
  • Recipient's name
  • Complete delivery address
  • Contact phone number
  • Valid email address
If delivery fails, the package is returned, or delays occur due to an incorrect address, incomplete information, or the inability to contact the recipient, you may be responsible for any associated costs. If you discover an error in your shipping information, please contact us as soon as possible. If the order has not yet been shipped, we will do our best to assist with the correction; however, once the order has been dispatched, shipping details may no longer be changeable.


Multi-Package Shipping

If your order contains multiple items, we may split them into separate packages for shipment based on inventory location, packaging requirements, or logistics arrangements.
In the event of split shipments, you may receive multiple tracking numbers, but you will not incur any additional standard shipping charges.


Shipping Methods

To optimize delivery efficiency, we automatically select the most suitable carrier based on the destination and logistics conditions.
The specific carrier details will be provided in the shipment confirmation email sent after your order has been dispatched.
Some regions or countries may require a signature upon delivery; please monitor your tracking notifications and ensure someone is available to sign for the package.


Tracking Your Order

Once your order has shipped, you will receive a confirmation email containing a tracking number.
You can use the tracking information in the email to monitor the delivery progress in real-time. If there are no tracking updates for an extended period or if you encounter other delivery issues, please contact us, and we will assist you with an inquiry.

As international shipping involves multiple stages and can be affected by factors such as customs inspections, weather, public holidays, or other force majeure events, occasional delivery delays may occur.
Taoinstant will continue to monitor your order's shipping status and make every effort to ensure the safe delivery of your items. If you have any questions regarding the delivery process or your order status, our customer service team is here to assist you.